At Outlet Soft Curve Bra Store, we understand that anticipation is part of the lingerie shopping experience. That’s why we’ve designed our delivery options to bring your carefully selected pieces to your doorstep as efficiently as possible, while maintaining our commitment to quality service at every step.

Order Processing

Each order is handled with the same attention to detail we apply to selecting our lingerie collections:

  • Orders are processed within 1-2 business days (excluding weekends and holidays)
  • During peak seasons, processing may take slightly longer – we’ll notify you if this affects your order
  • You’ll receive a confirmation email with tracking information once your order ships

Shipping Options

We offer two convenient shipping methods to suit your needs:

Standard Shipping (£12.95)
  • Carrier: DHL or FedEx for reliable service
  • Delivery time: 10-15 business days after dispatch
  • Includes full tracking and insurance
  • Recommended for time-sensitive orders
Free Standard Shipping
  • Available on all orders over £50
  • Carrier: EMS for cost-effective delivery
  • Delivery time: 15-25 business days after dispatch
  • Includes basic tracking
  • Perfect for combining multiple items

Please note: We currently cannot ship to some remote areas in Asia and other locations. During checkout, our system will automatically confirm if we can deliver to your address.

International Delivery

As part of our commitment to making premium lingerie accessible worldwide:

  • We ship to most countries globally (with the exceptions noted above)
  • All customs and import duties are the responsibility of the recipient
  • Delivery times may vary slightly by destination
  • Your package will be discreetly labeled for your privacy

Returns & Exchanges

We want you to be completely satisfied with your purchase:

  • 15-day return policy from date of delivery
  • Items must be unworn, with original tags attached
  • Return shipping costs are the customer’s responsibility
  • Refunds are processed within 5 business days of receiving returned items

Need Assistance?

Our customer care team is here to help with any delivery questions:

  • Email: [email protected]
  • Please include your order number for faster service
  • Typical response time: within 24 hours on business days

Remember, at Soft Curve Bra Store, we’re not just delivering lingerie – we’re delivering confidence, comfort, and the perfect fit right to your door. Happy shopping!

The Soft Curve Team